FAQs

VoIP for Business

What is VoIP?

VoIP (or Voice over Internet Protocol) is a great way to make and receive phone calls using your High Speef Internet connection instead of your standard phone line. TieTechnology converts your phone calls into data across your high Speed Internet Connection

What are the bandwidth requirements?

64-100KBPs have shown to be the minimum Internet connection speed needed in order to have a quality phone call.

Can TieTechnology VoIP be used with a dial-up modem?

No. In order to take advantage of TieTechnology’s VoIP service, you need a high-speed internet connection, such as DSL or Cable.

What is E-911?

E-911 is an enhanced 911 service provided by TieTechnology and required for all customers. When you call 911, all of your information is given to the nearest Public Safety Answering Point (PSAP).

Do I need special phones to access the TieTechnology Network?

As with any VoIP service, you need VoIP phones or a VoIP adapter. Please see our packages for included phones.

Are there any setup fees?

Depending on your configuration there could be activation fees

Can I create my own personal greetings and hold music?

Yes, you can record your own personal greeting or special marketing or holiday message. You can upload hold music as .wav files.

Download Whitepaper

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